Return policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Several types of products are exempt from return. Perishable items, such as food, flowers, newspapers, or magazines, cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.
Additional items that cannot be returned:
* Gift cards
* Downloadable software products
* Some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Books with obvious signs of use.
* CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company. It may take some time for your refund to officially appear.
Next, contact your bank. There's usually some processing time before you receive your refund.
If you've done all of the above and still haven't received your refund yet, you can contact us at nuvantax@gmail.com.
Sale items (if applicable)
Only regular-priced items can be refunded. Unfortunately, sale items cannot be refunded.
Changes (if applicable)
We only replace defective or damaged items. If you need to exchange it for the same item, please email us at nuvantax@gmail.com and send your item to: C. MOLINO VELASCO 4, 9, P03, F1, Vélez-Málaga, MA, 29700, Spain.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once we receive the returned item, we'll mail you a gift certificate.
If the item wasn't marked as a gift when purchased, or the gift giver chose to have the order shipped first rather than delivered to you, we will send a refund to the gift giver and they will find out about your return.
Shipment
To return your product, you must mail it to: C. MOLINO VELASCO 4, 9, P03, F1, Vélez Málaga, MA, 29700, Spain.

You are responsible for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take to receive your change may vary.

If you're shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don't guarantee receipt of your return.